Terms & Conditions
Terms & Conditions
Elira Technology Private Limited provides you www.Elira.co.in services subject to the notices, terms, and conditions set forth in these terms (the “Agreement”). In addition, when User/Customer uses any www.Elira.co.in service, User/Customer may be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference.
Elira Technology Private Limited reserves the right to change the services provided through www.Elira.co.in and/or these terms and conditions at any time. Elira Technology Private Limited retains the right to deny access to anyone who we believe has violated any terms of this Agreement.
Elira Technology Pvt Ltd will be solely responsible for fulfilment of all orders placed through www.Elira.co.in including invoices, receipt of payment and delivery of products to the Customers, but in no event shall it Affiliates, directors, officers, agents, consultants or employees (Representatives) shall not be entitled to any purchases made through www.Elira.co.in
1. Privacy Policy:
The Privacy policy available on www.Elira.co.in/privacy-policy shall form part of these terms and conditions.
2. Information provided by the users:
The Users shall provide accurate information required for processing of order. Elira Technology Private Limited shall not be liable for any wrong, fraudulent information furnished by the users. Orders shall be processed subject to accurate information provided by the Users. The credit card information provided by the User shall be correct and accurate. The credit card shall lawfully be held by the User and any fraudulent use of the credit card is a punishable offence under Laws of India.
Elira Technology Private Limited may require some additional information for processing of order. In case any additional information is required, Elira Technology Private Limited shall get in touch with the User.
Elira Technology Pvt Ltd may receive sensitive information and/or sensitive personal data from the User/Customer. Elira Technology Pvt Ltd will use the sensitive information received in accordance with the Privacy Policy (as mentioned on this web page) which is a part of the Terms and Conditions and in accordance with the Information Technology (fair security practices and procedures and sensitive personal data) Is. Or Information Rules 2011.
3. Liability
Information on this site is provided “as is” without warranty of any kind. Information on this Web site may contain typographical errors, technical inaccuracies or other errors and may be changed at any time without notice. Elira Technology Private Limited has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice. The actual Product may differ from the images of the product shown on the website and Elira Technology Private Limited shall be responsible for any deviation or difference in the actual Product delivered and the images shown on the website.
4. Ordering & Payment
Order: Your order shall be processed subject to your payment being processed successfully.
Payment Mode: The Payment may be made by Credit Card, Debit card, net banking or any other online mode of payment. We do not accept any other form of payment, including without limitation, Post Dated Cheques or money orders.
EMI Schemes may be available by payment through select Credit Cards.
For your security, the billing name and address on your credit card must match that of the information you submit. If the information provided does not match, your order may be delayed in processing. We reserve the right to cancel any order that does not adhere to these criteria.
Payment Methods, Promotions & Discounts offered, on products sold on this web page are subject to the discretion of Elira Technology Private Limited and may be changed frequently.
Statutory Taxes: All purchases on www.Elira.co.in shall be subject relevant statutory taxes.
5. Credit Card Details
Credit card information collected for the purpose of payment of Product(s) purchased at www.Elira.co.in will be stored securely using a Secure Socket Layer (“SSL”) technology and the payment gateway is Payments
Card Industry Data Security Standard (PCI DSS) compliant.
We do not store any Credit card Information at our end.
Customer/User agrees, understands and confirms that the credit card details provided by Customer/User for availing of services on www.Elira.co.in will be correct and accurate and Customer/User shall not use the credit card which is un-lawfully owned or possessed by Customer/User, thus Customer/User must not pay or attempt to pay for Product(s) using fraudulent credit card information. Customer/User further agrees and undertakes to provide the correct and valid credit card details on www.Elira.co.in.
Further the said information will not be utilized or shared by Elira Technology Private Limited with any third parties unless required for fraud verifications or by law, regulation or court order. Elira Technology Private Limited shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on Customer/User and the onus to ‘prove otherwise’ shall be exclusively of Customer/User.
6. Delivery, Return, Warranty & Liability
Delivery Policy: The products on www.Elira.co.in are available in select cities within India. The delivery days shall be all weekdays, with an exception to National Holidays and any other public holiday. Delivery shall be made within 7-10 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 10 business days. However, in most cases the goods will be with you before that time. Delivery dates are only estimating and Elira Technology Private Limited does not guarantee delivery within any such time and shall not be liable for any delay in delivery.
If you have ordered Accessories with your Appliance, these may arrive separately on a different delivery date.
www.Elira.co.in doesn’t deliver items internationally.
Delivery Charges: All our prices for Appliances are inclusive of delivery charges.
Return Policy: Items purchased from www.Elira.co.in may be replaced in case of ‘defect’ or ‘damage’ (subject to the condition) but are not eligible for return or refund. Replacement may take up to 10-15 working days.
For failed transaction Refunds, wherever applicable, will be processed by reversing the mode of payment. The normal time for such refunds is 10-15 working days.
Customer can contact us at Customercare@elira.co.in or Customer Care No.: 0129-2978096 9310870216
Warranties: The Elira Technology Private Limited Product warranty obligations are limited to those set forth in the printed literature included with the Products and Elira Technology Private Limited shall be directly responsible for any warranty repair and claim.
Limitations of Damages & Liability- Elira Technology Private Limited shall not be liable to customer for any special, incidental, consequential or punitive damages, or for any claim by any third-party. Customer agrees that for any liability related to the purchase of Products, Elira Technology Private Limited shall not be liable for any amount of damages above the amount paid by the Customer for the purchase of the product under these terms and conditions.
7. Cancellations
Order once placed shall not be cancelled. Elira Technology Private Limited will not accept any cancellations against orders paid for using online mode of payment (credit/debit card and net banking).
Elira Technology Private Limited reserves the right to accept or cancel orders for any reason. The customer agrees not to dispute the decision made by Elira Technology Private Limited and accept Elira Technology Private Limited decision regarding the cancellation. Elira Technology Private Limited also reserves the right to cancel your order in case of:
- Problems identified by our credit and fraud avoidance department.
- Inaccuracies or errors in Product or pricing information.
- Limitations on quantities available for purchase.
- Any other reasons beyond reasonable control of Elira Technology Private Limited.
- Availability of material.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be returned back in your Credit Card Account.
8. Typographical Errors
This website may contain any typographical error including pricing and if a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, Elira Technology Private Limited shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Elira Technology Private Limited shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and Customer has been charged. If Customer has already been charged for the purchase and Customer’s order is cancelled, Elira Technology Private Limited shall issue a credit to Customer’s account with the equivalent amount.
9. Indemnity
User shall at all times fully indemnify and hold harmless Elira Technology Private Limited and their officers, directors, agents, and employees, associate companies from any and all costs, losses, claims, demands, damages and liabilities ,actions including costs and reasonable attorneys’ fees, made by any third party and/or penalty imposed due to and/or arising out of User’s breach of the Terms & Conditions and/or User’s violation of any law, rules or regulations and/or the rights of a third party and/or the infringement by User including, without limitation, intellectual property rights infringement, obscene and/or indecent postings, and on-line defamation, and/or any third party using the User’s account, of any proprietary and/or other right of any person and/or entity.
10. Intellectual Property
Elira is a brand owned by Elira Technology Private Limited. www.elira.co.in Website is owned, maintained and managed by Elira Technology Private Limited. The website is a Copyright of Elira Technology Private Limited protected by Copyright Laws of India. Any unauthorized copy, imitation of the website including but not limited to unauthorized copy, imitation of the contents, material, design of the website is unlawful and is a punishable offence as per Indian Copyright Act, 1957, All content on this site is provided for lawful purposes only. None of the information on this site may be copied, distributed or transmitted in any way for commercial use without the express written consent of the owner. Users may use or download the content or material on the website for personal, non-commercial use provided the contents are not altered and modified in any way.
11. Governing Law
This agreement and any sales hereunder shall be governed by the laws of India. The Parties to the dispute shall make all endeavours to settle their disputes amicably. If the Parties are unable to settle their dispute amicably the dispute shall be resolved as per applicable Law. The disputes shall be settled as per Laws of India and shall be subject to the Jurisdiction of Courts of Delhi.
Disclaimer
Elira Technology Private Limited makes no representations about Web sites, businesses, designers or architects accessed through this site which are not maintained, controlled or created by Elira Technology Private Limited. Elira Technology Private Limited does not endorse these sites and is not responsible for their content.